I have experienced the issue with ICM in connection with iNotes where the users where unable to read encrypted E-Mails.
The following screenshot shows the error in the GUI:
The message is encrypted.
The mail server is configured to require a secure channel to deliver this message but one is not available. Contact your administrator.
I could reproduce this issue with ICM 1.6 iFix 2 in Connections 5 CR3 environment and ICM 1.7 in Connections 5.5 CR1 Environment.
The issue was resolved by editing the following line in “LotusConfig.xml” file:
to:
“atom.feed” : {“isEntryContentElementForced” : false, “isEntrySummaryElementForced” : true},
“gadgets.sso” : {“cookieDomain” : “<FQDN_of_iNotes_Server>”, “cookieNames” : “LtpaToken,LtpaToken2,iwaSSL,iwaSSL2,Shimmer”}
}
Example:
“atom.feed” : {“isEntryContentElementForced” : false, “isEntrySummaryElementForced” : true},
“gadgets.sso” : {“cookieDomain” : “webmail.bat-groupware.at”, “cookieNames” : “LtpaToken,LtpaToken2,iwaSSL,iwaSSL2,Shimmer”}
}
According to Support, this configuration change was only needed when using SPNEGO and it will be corrected in the next release.
A big thumbs up to IBM Support for helping us with this issue.